SHIPPING & RETURNS

SHIPPING & ORDER INFORMATION

How long will my order take to process?

Please allow 24-48 business hours for your order to process.

How much is shipping?

Shipping is free for all U.S. orders over $30. We charge a flat fee of $3.99-$6.99 for U.S. orders below $30, depending on the product weight. For all Canada orders, we charge a flat fee of $22 or $26 for shipping and duties, depending on the product weight.  

How long does shipping take?

UPS Ground orders deliver in 1-4 business days. USPS Priority Mail orders deliver in 1-3 business days. USPS First Class Mail orders deliver in 5-7 business days. USPS Priority Mail Express is available at a premium fee for 1 business day shipping. Canadian orders may take longer due to customs clearance.

*Due to COVID-19, please note orders may have processing and shipping delays.

What is your return policy?

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our products and want customers to be satisfied with them. For any inquiries or concerns, please reach out to info@kassavaco.com.